This is old fit out guide. Please contact clubhouse for more details
Introduction:
This Fit-Out Manual contains general information, procedures and requirements which have been established by Tata Housing, applicable to all owners of the Flat/ Apartments/apartments in the buildings, in the design and construction of their fit-outs work.
1. Amendments by Tata Housing:
Tata Housing reserves the right, from time to time, to add or amend the information, procedures and regulations contained herein. Any such additions or amendments shall be applicable as a part of the Fit-Out Manual.
2. Interest Free Deposit:
Along with the submission of the drawings for the proposed interior work to the Tata Housing , the Flat/ Apartment Owner shall pay to THDC Facility management team before the commencement of any renovation works an interest free deposit of Rs 10,000 /- per Flat/ Apartment/Apartment (hereinafter referred to as “Fit-out Deposit”) by way of deposit as security for the performance and observance by the Flat/ Apartment Owner and Flat/ Apartment Owner’s contractor of the terms and conditions set by Tata Housing for implementing the fit-out works. The Cheque has to be drawn in the favour. of M/S “THDC Management Services Ltd” Account.
· The Fit-out Deposit shall only be refunded to the Flat/ Apartment Owner after the 2nd Inspection by Estate Management, of the Flat’s / Apartments Fit-out work subject to no damage being caused to any part of the building including common areas or the equipment therein and to all building materials, debris being completely removed from the site.
2nd Final inspection will carried out within 15 Days of completion of fit out work and after that process for refund of cheque will commence. Refund will be given in the name of first owner only. The Owner shall intimate to the THDC facility management company as soon as the fit out is completed.
3. General Information from Tata Housing:
• A Property Management Team has been appointed to manage the Complex on behalf of the Tata Housing / SVHL and would act as coordinators to monitor the fit-out work of Flat/ Apartment, which includes the following:
• Answering queries and carrying out submissions relative to Flat/ Apartment Owner coordination and to perform all such functions within the scope of the Property Management Team.
• Inspection of the Flat/ Apartment Owner premises prior to, during, and after fit out to verify the adherence to approved drawings.
For expediency a Property Management Helpdesk has been constituted which would be available to cater to all property related services, complaints, requests and suggestions, the contact details of which is given:
Property Manager Raghavendra Pujari
Email: raghavendrapujari@thdcfacility.com
Tel. No :
Cell No: +919769958223
4. Guidelines for Flat/ Apartment/ Owner:
The Flat/ Apartment Owner during the period wherein the fit-out works are being carried out covenants with Tata Housing as follows:
· If required, the Flat/ Apartment Owner undertakes to obtain or procure all the necessary governmental and/or statutory consents, permissions and approvals in respect of the fit-out works (hereinafter referred to as “NOC/Permission “) prior to the commencement of such works and to comply with all statutes and with the terms conditions and requirements of all NOC/Permission in the execution of any fit-out works.
· The Flat/ Apartment Owner shall carry out with the prior written approval of Tata Housing within the Flat/ Apartment at its own cost and expense any fit-out works, installations or other works which the Flat/ Apartment Owner may consider necessary in accordance with plans and specifications that shall have received the prior written approval of Tata Housing.
· All costs and expenses of the fit-out work including the cost of materials; water and electricity charges connected therewith shall be borne solely by the Flat/ Apartment/ Apartment Owner.
· The Flat/ Apartment Owner undertakes to inform Tata Housing and/or the Property Manager prior to the occurrence of any heavy loading or unloading and ensure that the vehicle details are entered in the security post and the vehicle is parked as allowed by the Property Management Team. In case of building where podiums parking are constructed, heavy vehicles will not be allowed on the podium parking.
· Flat/ Apartment Owner is responsible for all acts of its consultants and contractors including their staff, workers and vehicles
· Fit out work should be carried out from 09.00 to 19.00 Hrs. No noisy work will be carried out from 2.00 pm to 4.00pm and also on Sundays and bank/state/national holidays.
· Proper gate pass will be issued by the security for sending any materials required for fit-outs.
· Prior information will be given at the security gate before bringing any materials required for fit-outs.
· The Flat/ Apartment Owner will not install and/or use any electrical installation, machines or apparatus that may cause heavy power surge, high frequency voltage and current, air borne noise, vibration or any electrical or mechanical interference or disturbance whatsoever which may prevent or prevents in any way the service or use of any communication system or affects the operation of other equipment, installations, of other Flat/ Apartment Owners and in connection therewith, to allow Tata Housing or any authorized persons to inspect at all reasonable times, such installation, machine or apparatus in the Flat/ Apartment to determine the source of the interference or disturbance and thereupon, to take suitable measures, at the Flat/ Apartment Owner’s own expense, to eliminate or reduce such interference or disturbance to Tata Housing’s satisfaction, if it is found by Tata Housing or Tata Housing’s authorized person that the Flat/ Apartment Owner’s electrical installation, machine or apparatus is causing or contributing to the said interference or disturbance.
· The Flat/ Apartment Owner should not store anything on the refuge floor nor store any goods in the Flat/ Apartment which are hazardous, combustible or of dangerous nature or are so heavy as to damage the construction or structure of the building. In case any damage caused to the building on account of negligence or default of the Flat/ Apartment Owner in this behalf, the Flat/ Apartment Owner shall be liable for the consequences of the breach and shall repair the same at his/her/their own costs. The Flat/ Apartment Owner shall ensure the removal of all debris at its own cost from the building at such times and in such a manner as directed by the Property Management Team.
· To ensure that toilets within their Flat/ Apartment/are locked during the fit-out work to prevent dumping of debris resulting in the choking of drains. In case the drain line found chocked due to above, the cost of repair/cleaning the line will be borne by the Flat/ Apartment owner/debited to the Flat/ Apartment / Apartment Owner.
· Any damages & losses to- any other Flat/ Apartment s due to Fit-Out work shall be entirely compensated by the Flat/ Apartment Owner conducting such works.
· It is the responsibility of the Flat/ Apartment Owner to take appropriate precautions before carrying out any work. Any permission given by Tata Housing shall not be construed as a shift of liability from the Flat/ Apartment Owner carrying out such work.
· Installation of equipment on external walls or windows & ledges externally of the building are not allowed including change in elevation.
· The Flat/ Apartment Owner shall not do anything in or to the building which may be against the rules and regulations and bye-laws of the concerned local authority or other public authority. In the event of any such act in contravention of the above provision, the Flat/ Apartment Owner shall be responsible and liable for the consequences thereof to the concerned local authority and/or other public authority and also pay any penal charges levied by the authorities.
· The Flat/ Apartment Owner shall not demolish any part thereof neither at any time make any addition or alteration of whatsoever nature in or to the Flat/ Apartment or any part thereof
· Should the Flat/ Apartment Owner desire to affix grills within the Flat/ Apartment, the same shall be affixed in such a manner as will not deface the elevation of the building and its exterior aesthetic features, and for this purpose, prior written consent of Tata Housing shall be sought by the Flat/ Apartment Owner. If required by the owner the grill design approved by Tata Housing’s Architect shall be installed.
The Flat/ Apartment Owner further undertakes not to affix any fixtures or grills on the exterior of the building for the purposes of drying clothes or for any other purpose and undertakes not to have any laundry drying outside the Flat/ Apartment. The Flat/ Apartment shall not be allowed to install window A.C/Split AC out door units which would deface the elevation of the building. If found that the Flat/ Apartment Owner has affixed grill or fixture on the exterior of his/her/their Flat/ Apartment for drying clothes, the Flat/ Apartment Owner shall, on each such occasion, pay a penalty of Rs.200/- (Rupees Two hundred rupees only) and also remove the same without any further clarification.
· The Flat/ Apartment Owner shall not do or permit any act or thing which may render void or voidable any insurance of the building in which the Flat/ Apartment is situated or any part thereof or whereby any increase in the premium shall become payable in respect of the insurance.
· The Flat/ Apartment Owner shall not throw dirt, rubbish, rags, garbage or other refuse or permit the same to be thrown from the Flat/ Apartment into the compound or the refuge floor or any portion of the Property and the building in which the Flat/ Apartment is situated or else the Flat/ Apartment Owner shall pay to Tata Housing a penalty Rs. 100 /- (One Hundred Rupees only) on each such occasion, and rectify any damage and default immediately at his/her own cost.
· The Flat/ Apartment Owner shall not at any time cause or permit any public or private nuisance in or upon the Flat/ Apartment, or any part thereof or do anything which shall cause an annoyance, inconveniences, suffering, hardship or disturbance to the other occupants or to Tata Housing.
· The Flat/ Apartment Owner shall not discharge, dump, leave or burn any wastage into the surface or other drains or in any part of the Flat/ Apartment and the common areas of the Property/building. The Flat/ Apartment Owner shall not litter or permit any littering in the common areas in or around the Property/building. It would be the Flat/ Apartment Owners own cost and expense to make good and sufficient provision for the safe and efficient disposal of all waste generated. Flat/ Apartment owner shall also be liable to pay a penalty of Rs. 100 /- (One Hundred Rupees only) on each occasion of default. In addition to the above, in case of debris dumped, that may lead to stagnation of water, the customer shall ensure that pest control be carried out to avoid any breeding of algae, stench and other water borne infections.
· The Flat/ Apartment Owner shall not affix, erect, attach, and paint in or about any part of the exterior wall and common area of the Property/building or on or through the windows or doors thereof except the name of the Flat/ Apartment in such places only as shall have been previously approved by Tata Housing. Flat/ Apartment owner shall not display at any place in the common areas of the Property/building any bills, posters, hoardings, advertisement, name boards, neon signboards or illuminated signboards. If the Flat/ Apartment r commits any such act then the Flat/ Apartment Owner shall immediately take remedial action and shall also be liable to pay a penalty of Rs.10,000/- (Rupees Ten Thousand only) on each occasion.
· The Flat/ Apartment Owner further covenants not to chisel or in any other manner damage the columns, beams, slabs, or R.C.C. partition or walls or other structural members without the prior written permission of Tata Housing. The breach of these conditions shall be entitled to recover further amounts from the Flat/ Apartment Owner to compensate for the damage so caused and the Flat/ Apartment Owner hereby consents to the same. The decision of Tata Housing in that regard shall be final and binding upon the Flat/ Apartment Owner who shall not dispute the decision of Tata Housing in this regard.
· As per the Premises Ownership Agreement, it is agreed that as and when the THDC enters into agreements/arrangements with any person, or otherwise the THDC is in a position to provide all Utilities (as defined hereinafter) or any of them, then in that event the Flat/ Apartment Owner herein shall procure such Utilities only from the THDC or any person as may be nominated by the THDC in that behalf, as the case may be, and pay such amount as may be fixed by the THDC, to the THDC. The Utilities here refers to gas, water, electricity, telephone, cable television, internet services, maintenance services and such other service of mass consumption as may be utilized by the purchasers on a day-to-day basis.
· The Flat/ Apartment Owner will be solely responsible for Water-proofing of the area if any modifications are carried out in the bathrooms, replacement of tiles in Flat/ Apartments or due to any other civil changes.
· The Flat/ Apartment Owner shall permit Tata Housing and their surveyors and agents / Property Management Team with or without workmen and others at reasonable times to enter into their Flat/ Apartment for the purpose of any maintenance requirement.
· In the event the Flat/ Apartment Owner fails to pay the penalty and rectify the default of his/her obligation within one month from committing any default at his/her own cost then Tata Housing through its agents, shall have a right to enter upon the Flat/ Apartment and rectify the fault/make necessary changes at the Flat/ Apartment Owner’s cost.
· Safety door should be fixed as per Tata Housing s approved design ( if applicable)
· Chandeliers outside the Flats/ Apartments are not allowed.
· Fitting of aluminium window in dry area is not allowed.
· Enclosure of e the balcony/flowerbed/utility area with sliding glass window not permissible.
· No shoe- racks shall be kept outside in the lobby areas/ outside the main door of the Flat/ Apartment.
· Plumbing shaft shall not be covered except the grill which is designed or approved by Tata Housing
· Laying of A.C. drains below the flooring is not permitted
· Filling of flower beds and dry areas is not permitted
· Bathroom extensions are not permitted
· Marble/granite sill shall not be extended more than the aluminium window frame.
· Position of Aluminium windows cannot be changed.
· Floor level cannot be raised.
· Tray shall be used for making cement mortar and making cement mortar on the bare floor is restricted.
· Plastic or POP sheets to be used while transporting the construction material from lift or lobbies to the Flat/ Apartments.
· Chemical coating to be done once the flooring is removed.
· No loose debris to be kept inside the Flats/ Apartments.
· All precautions are to be taken to avoid the chance of a fire occurrence.
· Waterproofing to be checked by the Fit out engineer before execution of the tiling work.
· Proper method of waterproofing needs to be ensured before commencement of any recovered interior work. In case of any leakages the work will be halted till the Flat/ Apartment owner rectifies the fault.
· Pressure testing report to be submitted by the Flat/ Apartment Owners plumber in case of changes in the internal plumbing lines.
· External plumbing lines cannot be changed.
· No work shall be permitted in the external toilet shafts and main pipe lines.
· The plumbing cut out to be filled, waterproofed and repainted in case of changes in the bathroom.
· A/C piping cannot be taken from exhaust of bathrooms.
· Plumbing lines should not be damaged while putting glass partition in toilets.
· No debris material to be kept outside the Flat/ Apartment in common area, such debris shall be taken and disposed of in the designated dump yard by the Facility Manager.
· Loss of plumbing fittings, from servant toilet is owner’s responsibility. (if they are provided)
· The fire exit staircase shall be kept free from any obstructions for easy and quick exit for people. .
· Materials brought by Flat/ Apartment owners to the site/building shall be transferred to their Flat/ Apartments and not left on the ground floor unattended. In case of theft of materials from ground floor, the Flat/ Apartment owner shall stand responsible for the same.
· Flat/ Apartment owners shall make temporary arrangements of toilet for their workers within their Flat/ Apartment. Servant’s toilet will not be available for workers / contractors.
· Materials that do not fit into the lifts will have to be carried through the staircase. Workers/ labourers/ contractors to use the lift that is designated and carry materials during specific times only.
· Only Flat/ Apartment owners and workers are allowed during this period and will have to make an entry in the visitor’s book available with the security at the entrance each time they visit the Flat/ Apartment. An authorized ID be produced at all times.
· Elders and children are advised to stay away from common areas to avoid any accidental injuries due to construction work in progress.
· Work completion Letter to be given to the Project Management Team after the completion of the Fit out work and after the letter submission Fit out team will come for the final inspection of the Flat/ Apartment.
· Labour ID cards issued by Tata Housing shall be returned back along with the Work completion letter.
· No contractor worker shall venture to go and work in the duct shaft and peripheral openings or exterior of the building as it is dangerous to life.
· The Flat/ Apartment Owner shall park all vehicles in the allotted/ designated parking lots only as may be prescribed by Tata Housing and not at any other place.
5. Completion of Fit-Out:
· On completion of the Fit-Out Work, the Flat/ Apartment Owner shall submit work completion letter to Tata Housing stating no modifications to the base building infrastructure have been carried out other than those approved by Tata Housing without delay.
· All identity cards issued to the fit-out labourer’s should be returned to the Estate office once the fit-out is completed.
6. No Liability of Tata Housing , Its Property Management Team or Consultants:
· Neither Tata Housing nor Property Management Team shall assume any responsibility in respect of the work carried out or to be carried out by the Flat/ Apartment Owner.
· Approval of plans, grant of permission to carry out any work etc., shall not be nor shall ever be deemed to be a warranty that the proposed works, fittings and other specifications are appropriate, legally permissible or technically satisfactory.
· Neither Tata Housing nor the Property Management Team shall be held liable for any delay in the commencement or completion of the work.
7. Flat/ Apartment Owner’s Contractors:
The Flat/ Apartment Owner shall formally notify the Property Management Team, the identity of the contractors to be used and also the specific authorized person handling the Fit-Out. A letter of authorization and indemnity shall be signed by the Flat/ Apartment Owner f and provided to the Property Management Teams in the format shown in Annexure 2.
All communications should be between Tata Housing and the Flat/ Apartment . All contractors/ outside agencies shall have to route all their communication to Tata Housing through the Flat/ Apartment owner.
8. Rules and Regulations for Contractor’s Workmen:
· It shall be the responsibility of the Flat/ Apartment Owner to ensure that each person and/or agency concerned with the provisions of this Fit out Manual reads and understands these rules and regulations.
· An initial walk through of the job will be conducted prior to commencement of work. The contractor’s supervisor and Property Management Team and the security will review rules and regulations, as well as check for existing conditions of the Flat/ Apartment.
· All works will require a permit. The Property Management Team must approve any exceptions in writing.
· No one shall be allowed to endanger the buildings, its premises or other Flat/ Apartments in any manner whatsoever. If such a situation occurs, the Flat/ Apartment Owner’s contractor, sub-contractor, supplier, vendors etc. shall immediately take steps to correct and eliminate any hazardous condition.
· If, in the opinion of Tata Housing and the Property Management Team, any part of the work is likely to lead to damage or destruction of any part of the buildings or the common areas, Tata Housing and the Property Management Team shall have the right to make the Flat/ Apartment Owner / its contractors suspend the work with immediate effect.
· Flat/ Apartment Owner contractor shall ensure that all workers must wear proper PPE (Personal Protection Equipment’s) with respect to their works.
· No graffiti or vandalism will be tolerated. Any individual caught in the act shall be immediately removed from the Property/ building and will not be allowed to return. In addition, all repairs will be at the expense of the Flat/ Apartment Owner.
· Flat/ Apartment Owner shall ensure that their contractor’s workmen do not use the Flat/ Apartments for any illegal or immoral purposes, or as temporary accommodation. All workers must leave the site on a daily basis and no cooking shall be permitted anywhere in the building common areas.
· All contractors’ personnel will enter and exit through a designated entrance and through a designated service elevator. Use of building main floor, lobbies, or elevator lobbies is prohibited for storing material even on a temporary basis.
· The Flat/ Apartment Owner or its contractor shall not be permitted to post any signage in the common areas advertising the name of the contractor or sub-contractor.
9. Materials Movement:
· The handling of items which is due to weight or dimension, requiring special treatment, must be reviewed and arranged with Tata Housing and / or the Property Management Team. Arrangements for handling items, unwieldy or bulky enough to require special arrangements, must be coordinated with the Property Management Team.
· Flat/ Apartment Owner shall ensure that all contractors use only rubber wheeled trolleys or carts (in addition to manual carrying) for transportation of any item in the building.
· Under no circumstances are materials to be dragged along the finished floor
10. Goods Vehicle Restrictions:
· Heavy vehicles will be permitted only on area designated for loading & unloading; by the Property Management Team. No heavy vehicle will be allowed to park on the parking slab.
· Goods will have to be transported through smaller vehicles or other means to the Building by the Flat/ Apartment Owner.
· After removal of the disposal bins from the designated areas, the contractor shall restore the area to a tidy broom-swept condition with no materials left within or around the designated area.
· Debris must not be placed anywhere in the common areas including the lift lobbies, stairwells or toilets.
14. Security Policy:
· The Flat/ Apartment Owner shall be responsible for the physical security of their Flat/ Apartment and the contents thereof throughout the fit out period. Neither Tata Housing nor the Property Management Team assumes any responsibility for any loss or theft there from or from any place at the site.
· On entering the building, Flat/ Apartment Owner contractor’s workers will be required to check in with security at the designated entrance, sign in and hand over their ids. Passes / token will be issued in return and these should be displayed by each worker at all times when in the building. No cigarettes, gutka’s, spitting of pan masala / pan within the building of the complex shall be tolerated. If they are caught in the action, punitive action shall be taken against them. They shall be liable to pay Rs 500 /- as fine.
· All workers/ contractors are prohibited from carrying any dangerous, harmful, hazardous equipment. Chemicals, instruments Etc.
· On leaving, every worker will be frisked physically & baggage checked, after which workers would be provided with their ID’s in lieu of the passes / token
· No worker will be allowed to stay overnight in the Flat/ Apartment.
· Workers will not be allowed to enter the building/complex if they are accompanied with their children.
· Child labour will not be allowed.
11. Clubhouse Maintenance-
It is the responsibility of all Flat/ Apartment owners to carefully utilize all the amenities provided in the Club House. In case of any damage caused to the clubhouse / amenities necessary action shall be taken against the person / persons responsible. Penalty of an appropriate amount shall be recovered from personnel concerned. The amount shall be decided by the contractor/ vendor who shall submit his report for the damaged caused.
Use of Management staff (Security/ Housekeeping/Technicians)
The Project Management Team has been appointed to take care of the complex and render assistance to Flat/ Apartment Owner as and when required. The Flat/ Apartment Owner are requested to cooperate with them so that they can ensure the best services are provided to utmost satisfactions. To ensure that the complex/society is maintained well and kept safe and secure round the clock, the Flat/ Apartment Owner are advised to: –
a. Adhere the guidelines issued by the management team.
b. Not to direct the security staff/housekeeping and technical directly. The Flat/ Apartment Owner ay approach the estate/Property manager and communicate the concerns he has. The estate manager will take action and depute the required manpower upon receiving your call/intimation.
c. Do not employ the management staff for personnel activities. In case Flat/ Apartment Owner require any emergency help please approach estate manager.
d. Do not pay/give monetary benefits/gift to the estate staff.
e. In case Flat/ Apartment Owner need any service in their Flat/ Apartment/have any problem in service, approach estate manager and have the complaint registered.
Garbage Disposal: –
It is in the interest of the resident and of the society as whole to keep the area neat and clean. Although the management has deputed the housekeeping team to collect and dispose off the garbage regularly, little efforts by the Flat/ Apartment Owners will help management to keep the common areas and entire society neat and clean and therefore ensure clean and healthy environment.
The Flat/ Apartment Owners are advised to: –
a. Store the garbage generated in a disposable plastic bag and not in the normal plastic carry bags /polythene bags.
b. Not to use the polythene bags and not to through them in open areas/drains. If these bags are thrown in the drains, they result in chocking the drains and result in flooding in monsoons/heavy rains.
c. As far as possible, the Flat/ Apartment Owners are to segregate the dry and wet garbage in separate bags. This will help garbage collection team to dispose of the garbage by making best use. Please remember that that the wet garbage can be utilised in vermiculture , which can be further used in landscape /plants
d. The Flat/ Apartment Owners are advised not to throw the garbage in the open areas while commuting and utilise the garbage bin where ever provided.
Lifts: –
Lift are installed in the complex and need to be used for human transportations. Use of lifts for transporting the material should be avoided and in case the lift is to be use for transporting the material, proper care is to be taken to avoid damage of the lift cabin. Following points are to be kept in mind while using the lift: –
a. The lift control panel is very delicate item and need to be used softly. The buttons must not be pressed again and again if the lift is taking time as it may damage the micro switch. Please remember that by pressing the buttons again and again, the lift will not come fast and will take usual time as per the control setting.
b. Do not keep the lift halted at your floor by pressing the button. Remember there may be some one waiting at other floor.
c. Do not allow your child to use the lift alone.
d. Do not overload the lift. You might be in hurry to reach home and in case the lift has reached it max capacity and you also rush in, it may get stuck in middle creating a problem for all.
e. Please allow the senior citizens, expecting mothers and children to use the lift first.
f. While transporting the material in the lift, please do take adequate care of the lift flooring and cabin walls.
g. Most importantly….DO NOT USE LIFT IN CASE OF FIRE.
Visitor management
To ensure the safety of the society, its assets and specifically to avoid theft or any untoward incident, the security staff will check the visitors and confirm the purpose of their visit. It would be highly appreciated if the Flat/ Apartment Owner can intimate the security on the visitor details well in advance so that the visitor does not feel ignored. Please note that: –
Visitors at your society have been classified into the following three types:
Your Guests (Relatives & friends)
Daily Services: Milk, Newspaper, Daily Maid servants, Drivers, Tiffin boys, Teachers
etc.
Non‐Daily Services: Courier, Gas, Water, Flower, Fast Food, Medicines, Groceries,
Services personnel and Other Deliveries
Each visitor has specific objective of the visit to the complex and therefore has
corresponding security related guidelines:
Guests
• It is advisable that the host inform the names of the expected guests to the main gate security to avoid the waiting period for their guests.
• In case of larger gathering of expected guests, please provide the guest list in
advance to the security to avoid continuous disturbance to other residents and
yourself.
• Entry in the Guest Register: Please advise your guests to make an entry in the
register at the main gate.
• Parking: Please advise your guests to park outside the complex.
• Please note that your guests, their accompanying children, friends and relatives,
remain your responsibility throughout their stay at the complex and will be expected
to follow the residents’ guidelines.
Daily Services
• Building Entry Permit: All daily service person would need to carry a Building Entry
Permit Card issued by the Property Management Office. The cards have to be pinned
at all times and visible to security staff when moving within the complex
• Normally, no call will be made to the concerned apartment, but a call will be made
every time a daily Domestic Servant does not have a valid Building Entry card.
• Entry in the Register: All daily services persons have to make an entry in the register kept at the security gate.
Non‐Daily Services:
• Bill and Visiting card check: All non‐daily services (gas, couriers, water, flower, fast
food, etc.) will be stopped at the main gate and will be checked for their delivery bills
and Identity cards from their employers.
• Visitor’s Building Entry Permit Card: All such visitors will be given a numbered
Visitor Pass that has to be worn and displayed at all times while they are in the
complex and has to be returned to the Security when they leave the complex.
In case your visitor is held up at the main entry gate, please do not get angry on the security as they must have done so only considering security of the complex.
Personnel Functions: –
In case you have an event/function where in large number of guests are expected, you have to keep the management staff well informed. You are advised to take permission form the management and then only hold the function, so that your function activities/guests do not create inconvenience to the other Flat/ Apartment Owner of the complex.
Please do not:-
Use common areas for celebrating your personnel events function as it may create problem to adjacent Flat/ Apartment Owner
In case, for the function like “Hawan” or such other activity is to be conducted where “Holy Fire” will be lit, ensure that you have intimated the management team and adequate firefighting measures are taken.
Please do not allow the children to play in the common areas in front of the Flat/ Apartment, lift lobbies or open terraces.
In case you have hired a catering service provider, ensure that he cleans up the place and dispose off the garbage properly.
No common area/lobby is to be cordoned off to celebrate the function.
Please utilise the common club house/ open space (if available and demarcated) for holding the function with permission of the management team.
Request your guest to park vehicle outside the complex. In case the complex has the capacity to accommodate the vehicles of the visitors, and the permission is taken from the management, ensure that one of your family member is present at the designated parking area and help guests to park the vehicles in a good manner.
Do not damage the common areas, landscape, flower plants etc. During the function.
PARKING: –
The parking area in the complex is for the use of the Flat/ Apartment Owner only and no outsiders is allowed to park his/her vehicle in the areas designated or allotted for the parking. Visitor however can utilise the visitor parking (if earmarked). In no case the visitor will be allowed to get his vehicle inside the complex.
However, in case of special case where in any of the guest is senior citizen, expecting mothers or patients is to be dropped, the visitor may be allowed to bring in his or her vehicle till the building and must take away his vehicle after disembarking the guest.
The goods vehicle will be allowed only after the Flat/ Apartment Owner request the management to allow them to give at unauthorised area, If not it may attract penalty or cessation of entry to the complex in future entry to offload the goods.
Owner of the Vehicle which is parked
Do not wash the vehicles in the parking area as this lead to spoil the parking and also lead to pests/worm thereby resulting in health hazards. The water from the vehicle washed off also make the flooring slippery and may result in accident.
Cleaning agents:
It is important to know that which chemical should be used to wash the floor/toilets and open spaces like balconies. In no case the Flat/ Apartment Owner are to use the chemicals which are not good for the human and environment. For example ACID is NOT to be used to clean the toilet, remove stains from the WC, Balcony tiles etc..
In the same manner.do not use industrial phenols to clean the floor as it causes the skin problem. Acids and industrial chemical if used on the floor result in discolouring the tiles, marbles and also causes fumes which result in breathing problems in used continuously.
Washing of floor/balconies
The Flat/ Apartment Owner shall not wash the balconies as it results in wastage of water and also accumulation of water in the ground floor which helps in pest breeding. At times the water coming out of the balcony outlets falls on people moving below or vehicle parked and which may deteriorate the relationship among the residents.
Installation of Grills and canopy
The Flat/ Apartment Owner if wishes to install the safety grill, may do so with permission from the Project Management Team. However, the Flat/ Apartment Owner must ensure that the grill are installed in line with the building elevation and do not protrude out of the building. In addition, the grills are not to designed in such a way that they can accommodate the flower pots. No flower pots are to be placed on the grill as these spoils the building elevation and paint when watered.
The Flat/ Apartment Owner are to ensure that at least one of the grill is designed in such a way do that in case of emergency, the grill can be opened up easily to evacuate the Flat/ Apartment.
Flat/ Apartment which are provided with open terraces, Flat/ Apartment Owner shall not install the canopies as this is not permitted and may attract legal action. In addition, the installation of the canopies also spoils the building façade.
Use of swimming pool:
The swimming pool is for the recreational purpose of all the Flat/ Apartment Owner and due care is to be taken while utilising its services. The users must: –
Not allow the children alone to go for swimming and should be always accompanied by the elders of the family.
Do not use the swimming pool after consuming alcohol.
Flat/ Apartment Owner/ Occupant who have skin disease must not use the swimming pool.
The patients with specific health problem which excuses them to use the swimming pool must avoid it for their and other safety.
Please co-operate with the swimming pool life guard/staff and adhere their directives.
Servant:
The Flat/ Apartment Owner may take the services of outside help/servants to do their household work as and when required. In general the residents are guided for:-
Not to appoint children for any kind of domestic work. Child labour is an offence and its prohibition will be strictly enforced in the property managed by Tata Housing.
The domestic help must have a valid identity and proof of residence duly verified by the local police. No domestic help will be allowed if the above is not made available.
The servants will be issued with a pass against a written request from the Flat/ Apartment Owner along with the documents mention above. During the entire tenure of his/her working, it would be the liability of the respective Flat/ Apartment Owner
The servant will not be allowed to bring their children along with them.
Use of Fire system
The complex is equipped with most advanced firefighting system to ensure in case of any fire in the complex, Management fire team with the help of nominated Flat/ Apartment, can fight the fire till the time external help/ local fire brigade arrives to take control of the situation.
To ensure that the firefighting appliance are always ready and in good state you are advised to: –
Not to use the water from the fire tank or fire system even in case of extreme emergency except fire.
Do not use fire hose or fire nozzles for any other purpose. If you see any of the Flat/ Apartment Owner using these appliances, please intimate the Project Management Team immediately
Take part in the fire exercises as and when organised by the management team.
Do not park vehicles near the fire points, evacuation assembly areas.
Do not store anything in the fire shafts
Its advised that you keep a handy fire extinguisher in your kitchen or a free space for any emergency. These fire extinguishers are readily available in the market and easy to use.
Understand and remember the fire hydrant layout of your complex.
Do not store anything on the staircase. The staircase serves as fire escape during the fire and storing material in the staircase may result in blocking the passage while leaving and may result in fatal accident/causality
Smoking:
Smoking not only kills humans by way of disease but also results in fire. There have been number of incidents when a single cigarette butt has resulted in loss of complete building. The residents are to take care of the following :-
Do not throw the cigarette butts in open or common area.
DO not throw cigarette butts from the balcony.
Crush the cigarette butt properly and be double sure that it is extinguished.
Do not smoke in parking, Near utility rooms, Electrical equipment’s staircases.
ANNEXURE – 1
FIT-OUT COMMENCEMENT LETTER
To,
The Property Manager
Site Address
THDC Facility Management Co Ltd.
Sub: Permission to Commence fit-out works in Flat/ Apartment No. ________ Tower ______
Dear Sir,
We want to commence the fit-out work in the above mentioned premises.
We have read and understood the fit-out guide and assure to abide with the Guidelines, Rules and Regulations while carrying out the fit-out works.
Thank you.
Yours faithfully,
Flat/ Apartment Owner Name & Contact no
Architect / Contractor/ Contact no/ Address
Date:
ANNEXURE – 2
GENERAL INDEMNITY BY FLAT/ APARTMENT OWNER TO THDC
To,
The Property Manager
Site Address
THDC Facility Management Co Ltd.
Ref: Fiat No. : Tower: _
1. I, Mr./ Ms. hereby keep you fully indemnified in respect of all claims, losses, liabilities or damages made against, suffered or incurred by you, as a result of any work undertaken by any of our Contractors or any of their employees or agents during the fit- out of the Flat/Apartment or through their use of the building.
2. The works are to commence from date _______________________________
3. This indemnity will be valid till such time as expressly cancelled by way of a letter from you completion of the work
Yours faithfully,
Flat/ Apartment Owner’s Signature
Date:
ANNEXURE – 3
CONTRACTOR EMPLOYEE LIST
Flat/ Apartment Owner’s Name
Tower No.
Flat/ Apartment No.
Name of the Contractor / Address/ Contact number
S.No. Name of Worker Name of Contractor ID Card No. Permitted Area Work Details
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Name and Sign of Flat/ Apartment Owner Date: ___________________
Annexure – 4
DETAILS OF INTERIOR WORK
We need to carry out the following works in our Flat/ Apartment no. _________ Tower ____
FALSE Electrical A/c Plumbing Painting Tiling Civil Others
Ceiling Changes Installation Changes
Living room
Bed room
Bedroom 2
Study room
Bathroom 1
Bathroom 2
Entrance Door
Dry Balconies
Kitchen
Submission Submitted (Y / N) Approved ( Y / N)
1. All interior (plan, section and elevation) and modification drawings
2. Lighting layout drawings.
3. Level plans showing, partitions if any.
4. Sectional view elevations of any alterations.
5. Specification details of any electrical and protection requirement.
6. Any other information or detail relevant to the interior work.
Please allow the same.
Signature
Date:
Note:
1. The above request approved, is to be read in conjunction with terms and conditions with hand over of fit-out letter.
2. If there is any violation to the above mentioned terms / points, penalty will be imposed and which will be charged separately.
Approved by :
(Authorized Signatory)
Annexure – 5
RESIDENT INTRODUCTION
Tower No.: ________Flat/ Apartment No.: ______
Flat/ Apartment Owner Name :
Occupation :
Number of family members :
Correspondence Address :
Tel : .
Mobile :
Office :
E-mail :
Other Contact Details :
Proposed period of fit-out: Start Date.
End Date
Security Deposit Details : Bank Name
Cheque No :
Date
Amount
Tata Housing Representative Name:
Date:
Signature
Flat/ Apartment Owner Representative: Name:
Date:
Signature
Annexure – 6
ID CARD REQUISITION FORM
Main Contractor:
Number of Persons:
Contact Nos.:
Purpose : (A/c, Electrical, Plumbing, Flooring, Carpentry, etc.)
No. of gate passes to be issued:
Date of Issue Valid up to:
Sr. No. Name Work Detail Signature
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Name of Person: Signature:
Annexure – 8
Hot Work Permit (Legal Comment: Can a different terminology be used)
Tower No: Flat/ Apartment no:
Name Signature Phone
Flat/ Apartment Owner
Contractor
Date:
Work Start Time : AM/ PM Work End Time: AM/PM
Location of Hot Work:
Description of Work:
Name of responsible supervisor,
Details of Safety Equipment made available on work point
Fire Extinguishers Water Bucket Others if any Remarks
Name of Worker Contact Number: Signature of person doing work Contact Number:
Contractor’s Signature Property Managers’ signature :
Post Hot Work
Job Completed? YIN Signature of Person Doing Work Job worked hot is now cold? YIN Signature of Person Doing Work
Return Hard Copy to the Property Manager
Property Managers’ Signature